this page, we will try to answer some of your most commonly asked
questions from the visitor and the customer. If your question does not
include the following, by visiting the contact form or contacting the
phone numbers listed on the site, ask your questions Please let us know as soon as possible.
- Should I be registered on the site to purchase?
No, it is possible to make a purchase in the first stage of the settlement, choosing a pony account as a guest and completing the address and other specifications in the second stage of purchase, but we will write back to fill out each field fields as well as the latest news of the store in Complete your registration form once and for all.
- Is it possible to give and send items to other people?
Yes, simply by doing the following:
If you are purchasing with your account, click on Add Address in the shopping cart and declare your address.
If you are buying as a guest, at the end of the purchase process, in the description section, you can request that the invoice be not placed in the product box (optional).
- How to get information about the latest status of your order after purchase?
Once the purchase status is finalized by you as soon as possible, we will be prepared by you and will be delivered to the post. After delivery to the post, the posting code will be sent to you. From now on, you can by post to the post website Get instantaneous knowledge of your deal status. Track mailing status. But if you have used other transportation methods such as TAPEX post to your destination, such as TIPEX, Cargo, etc., you should contact their offices in your city. Of course, if you have any problem, support will be available to you at one time.
Is it possible to pay by check?